Despite the fact that the hosting service offered by the different companies is roughly identical, each provider has their own platform with its own modifications and ways to execute given things. This is the reason why, a big knowledge base would be very helpful both for people with little to no experience and for technically savvy individuals who will ultimately discover how specific operations are carried out, but will waste precious time in the process. The purpose of such a knowledge base is to make the hosting service fast and simple to use, saving users plenty of time and energy. The result is more content clients, since they can quickly find the info they’re searching for, and substantially less work for the client service staff, because typically the vast majority of the queries and issues that customers have are already described in the knowledge base. If the articles are expertly written and cover more topics, you’ll be able to get to know more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Web Hosting

If you get a cloud web hosting account through us, you will be able to access our comprehensive online documentation where you will find information about just about everything associated with our web hosting packages. The topics encompass anything from how to create an e-mail address on your hand-held device, to how to do different things using an .htaccess file. The articles themselves are written in an easy-to-comprehend fashion and include comprehensive manuals on how to do a particular operation inside your Hepsia hosting Control Panel. You can also find info that is not connected directly to Hepsia, for instance one that concerns web applications on your desktop computer. The complete collection of articles will be available in the Control Panel’s Help section, but the ones that are applicable to a specific section can be accessed on the spot. Since we have encompassed as many topics as possible, you will be able to become aware of de facto everything connected to your hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve compiled an in-depth online knowledge base for all our present and potential customers, so in case you buy a semi-dedicated server package through our company, you’ll be able to find any information that you need at any moment. We have numerous educational articles, which will help you better understand what is going on in your semi-dedicated account – "What is PHP?" and "What are file access permissions?" are simply two instances. Our instructional guides will help you do anything you need – extract an archive file, import a database, forward a domain, etc. Plus, we’ve also got troubleshooting guidelines, which will allow you to find out what spurs a specific problem and the possible solutions for it. In case you cannot send email messages or your domain name returns a 500 Internal Server Error message, for example, you can consult our knowledge base and rectify the problem right away. You can access the articles through each Control Panel section, as well as through the dedicated Help section.