One of the common reasons to get a server of your own is the fact that you'll have 100 % control over the software environment and you'll be able to install anything you would like. This will enable you to run apps which need particular software to be present on the hosting server, which isn't possible with a shared web hosting server in which you'll be able to install software just inside the account, but not on a root level. In case you aren't very familiar with this sort of matters, however, you might experience issues since managing a hosting server of your own is different from managing a conventional shared Internet hosting account. In this light, we offer an upgrade with our server plans called Installation & Troubleshooting, so our admins can take care of various tasks that should be performed or can resolve a variety of problems that you may experience.

Installation and Troubleshooting in VPS

The upgrade can be purchased for any one of the virtual private server plans regardless of the Operating System and CP that you've selected or the task that you need to be done as our administrators will aid you with anything associated with the software on the server. This includes, but isn't limited to, setting up third-party software, setting up server options, troubleshooting scripts if they don't perform efficiently, etcetera. The upgrade features sixty minutes of work and if a certain task requires less time, the remaining minutes will be available for the future and shall be listed inside the virtual private server billing CP. You'll be able to use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which supplies 30 minutes of custom work on your machine. That way, you could work on your web sites without worrying that you will not be able to use some app or losing time on technological issues.

Installation and Troubleshooting in Dedicated Hosting

The upgrade is available with all of our dedicated hosting services and as long as you add it, our skilled admins shall be able to assist you with anything on your server. Including installing any third-party software which you might want to use on the machine and troubleshooting any script which functions poorly or does not run at all. Our upgrade includes an hour of work and in case a particular task is not very time-consuming, we'll add the remaining time to your account. You'll be able to see how many minutes are left within your billing CP and use them when you need support again. The Installation & Troubleshooting upgrade could be purchased at any moment, so in the event that you need something to be installed in the very beginning, you can add it to your order during the sign up process, while if you need assistance afterwards, you'll be able to add it from the server billing area. Half an hour of custom work are provided with our Managed Services pack as well, but just in case you need more work to be done on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your applications will be installed and set up in the best feasible way.