Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • In the Online Control Panel you’ll find an in–depth Help section featuring many articles and commonly asked questions. They are contributed by our support team of seasoned technicians. Just fill in your question and our clever platform will show you the best answer.

  • Top quality support service
  • Instructional Videos

  • For people who wish to find out how to settle a typically experienced issue by watching an instructional video clip, we’ve added a compilation of video tutorials to our Online Control Panel. All the educational video clips are brief and easy to understand. They offer visual presentations of various site administration operations.

  • Intuitive help center
  • A One–Hour Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 customer service with a 1–hour response guarantee. A group of professional techs will be online for you to answer all the enquiries that you could possibly have. During non–busy hours, an answer will be supplied within just 20 minutes.